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Credit Control Assistant (Debt Collection)
Associate
2024-06-20
Description
- Closely monitor all post-loan cases and identify overdue repayment to minimise credit losses from time to time
- Perform phone dunning and/or reminder message to delinquent clients in professional manner
- Communicate and monitor performance of appointed external parties including debt collection agencies, etc.
- Liaise with different internal parties in resolving disputes and outstanding accounts
- Prepare debt collection status report
- Provide general administration and clerical support to the team
- Handle enquiries related to collection matters
- Participate in ad-hoc projects as assigned
Requirements
- Tertiary education, or equivalent qualifications at HKQF level 3
- Minimum 1 year working experience in sales support or customer service, preferably in credit control and debt collection operations
- Proficiency in both English and Chinese
- Strong self-motivation, with ability to work independently and under pressure
- Good interpersonal, negotiation and problem-solving skill
- Maintain a positive, empathetic and professional attitude toward customers at all time
- Proficiency in MS Office
- Immediate available is highly preferred
Benefits
- Attractive remuneration package
- Career progression opportunities
- Discretionary performance bonus
- Medical & Dental insurance
- Birthday leave
- Anniversary leave
- Study leave
- Study subsidy scheme
- Employee property loan / personal loan scheme
- Numerous other staff benefits
https://apply.workable.com/j/C817DF142E Apply Now
title
Credit Control Assistant (Debt Collection)
shortcode
C817DF142E
code
employment_type
Full-time
telecommuting
false
department
Konew Fintech Corporation Limited
url
https://apply.workable.com/j/C817DF142E
shortlink
https://apply.workable.com/j/C817DF142E
application_url
https://apply.workable.com/j/C817DF142E/apply
published_on
2024-06-20
created_at
2024-06-20
country
Hong Kong
city
Central
state
Hong Kong Island
education
Vocational
experience
Associate
function
industry
Financial Services
locations
[
{
"country": "Hong Kong",
"countryCode": "HK",
"city": "Central",
"region": "Hong Kong Island",
"hidden": false
}
]
Description - Closely monitor all post-loan cases and identify overdue repayment to minimise credit losses from time to time
- Perform phone dunning and/or reminder message to delinquent clients in professional manner
- Communicate and monitor performance of appointed external parties including debt collection agencies, etc.
- Liaise with different internal parties in resolving disputes and outstanding accounts
- Prepare debt collection status report
- Provide general administration and clerical support to the team
- Handle enquiries related to collection matters
- Participate in ad-hoc projects as assigned
Requirements
- Tertiary education, or equivalent qualifications at HKQF level 3
- Minimum 1 year working experience in sales support or customer service, preferably in credit control and debt collection operations
- Proficiency in both English and Chinese
- Strong self-motivation, with ability to work independently and under pressure
- Good interpersonal, negotiation and problem-solving skill
- Maintain a positive, empathetic and professional attitude toward customers at all time
- Proficiency in MS Office
- Immediate available is highly preferred
Benefits
- Attractive remuneration package
- Career progression opportunities
- Discretionary performance bonus
- Medical & Dental insurance
- Birthday leave
- Anniversary leave
- Study leave
- Study subsidy scheme
- Employee property loan / personal loan scheme
- Numerous other staff benefits